School Meals

Designing for Services, Exchange Aalto University, Finland, M2.1, 2024
This project aims to tackle the declining participation in school meals in Finland, particularly in Espoo. Despite being a free service that supports student well-being, participation in school meals has been decreasing, especially among girls.
This project uses service design techniques to explore the reasons behind the decline and seeks to find creative, student-driven solutions. By conducting pilot experiments in a few schools, the initiative aims to improve the dining experience, food quality, and sustainability, contributing to both student well-being and environmental goals.
Expertise Area's: Creativity & Aesthetics, Business & Entrepreneurship, User & Society and Math, Data & Computing
Ingredients:
Brief/shadowing/observing/interviewing
Designing workshops
Hypotheses / stakeholder allignment
Painpoints map
Actor & factor mapping
Methods:
Structured and collaborative process
Co-creating
Strategic approach
User-centered approach
Service design project field research
Design process
Co-creation session
Painpoints map
Actor mapping
Factor mapping
Hypothesis based on background research
Results co-creation
Strategic goals
Experimentation plan
Visibilty of change